Privacy Policy

Privacy Policy

Aradhana Institute of Education

Effective Date: January 15, 2026

1. Introduction

Aradhana Institute of Education ("we," "us," "our," or "Institute") is committed to protecting your privacy and ensuring you have a positive experience on our website and educational services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our educational programs.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

1. Full name, date of birth, and contact information (email, phone number, address)
2. Parent/guardian information for students below 18 years
3. Educational background and academic records
4. Payment information (processed securely through third-party payment gateways)
5. Government identification details (Aadhaar, PAN, etc.) as required for enrollment
6. Emergency contact details
7. Photographs and video recordings (for educational and promotional purposes with consent)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

1. IP address and device information
2. Browser type and operating system
3. Pages visited and time spent on website
4. Referring website URL
5. Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

1. Educational boards and regulatory authorities (BOSSE, state boards)
2. Payment processors and financial institutions
3. Parents or guardians providing student information
4. Third-party service providers used for delivery of educational content

3. How We Use Your Information

We use the collected information for:

1. Processing enrollment and admission applications
2. Delivering educational services and content
3. Maintaining and improving our website and services
4. Communicating course updates, schedules, and academic information
5. Conducting student assessments and tracking progress
6. Processing payments and financial transactions
7. Maintaining student records as required by educational regulations
8. Marketing and promotional activities (with consent)
9. Compliance with legal and regulatory requirements
10. Responding to inquiries and providing customer support
11. Creating aggregated, anonymized data for analytics and institutional improvement

4. Legal Basis for Processing

We process your personal information based on:

1. Your explicit consent for enrollment and service delivery
2. Contractual necessity to provide educational services
3. Legal obligations under Indian education laws (Right to Free and Compulsory Education Act, BOSSE regulations)
4. Legitimate interests in operating our institution and improving educational quality
5. Vital interests in ensuring student safety and welfare

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors who assist us in:

1. Website hosting and maintenance
2. Payment processing
3. Email communications
4. Learning management systems (LMS)
5. Analytics and data analysis

5.2 Educational Authorities

1. State education boards and regulatory bodies
2. Government education departments
3. Academic assessment and examination bodies

5.3 Legal Requirements

We may disclose information when required by law or to:

1. Comply with legal processes, court orders, or government requests
2. Protect against fraud or security threats
3. Enforce our terms and conditions
4. Protect the rights, property, and safety of our Institute, students, or public

5.4 Business Transfers

If the Institute is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of such changes and any choices you may have regarding your information.

We do NOT sell your personal information to third parties for commercial purposes.

6. Data Security

We implement comprehensive security measures to protect your personal information:

1. SSL encryption for data transmission
2. Secure password policies and authentication mechanisms
3. Regular security audits and vulnerability assessments
4. Access controls limiting employee access to sensitive data
5. Secure physical storage of paper records
6. Regular employee training on data protection
7. Incident response procedures for data breaches

While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data transmitted online.

7. Data Retention

We retain your personal information for:

1. Duration of enrollment plus 5 years for student academic records (as per educational regulations)
2. Payment records for 7 years (as per income tax regulations)
3. Photographs and promotional content until consent is withdrawn
4. Website analytics data for 12-24 months
5. Communication records as necessary for customer service

You may request deletion of personal data, subject to legal retention requirements.

8. Your Rights and Choices

8.1 Right to Access

You have the right to request and access your personal information held by us.

8.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

8.3 Right to Erasure

You may request deletion of your personal data, subject to legal and contractual obligations.

8.4 Right to Withdraw Consent

You can withdraw consent for non-essential processing (e.g., marketing communications) at any time.

8.5 Right to Data Portability

You may request your data in a structured, commonly used format for transfer to another service provider.

8.6 Opt-Out Options

1. Unsubscribe from marketing emails using the link provided
2. Opt-out of cookies through your browser settings
3. Request exclusion from promotional activities

To exercise these rights, contact us using the information provided in Section 10.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

1. Remember your preferences and login information
2. Track website usage and improve user experience
3. Deliver personalized content
4. Analyze traffic patterns and performance

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

10. Contact Us

For privacy-related inquiries, concerns, or to exercise your rights, contact:

Aradhana Institute of Education

Email: privacy@aradhana-education.com

Phone: [Insert contact number]

Address: [Insert registered office address], Delhi, India

Data Protection Officer: [Insert name and contact details if applicable]

We will respond to your requests within 30 days.

11. Children's Privacy

Our educational services are designed for students of various ages. For children under 18:

1. We collect personal information only with parental consent
2. Parents have the right to access, review, and request deletion of their child's information
3. We do not knowingly collect information from children without parental consent
4. We do not market to children or use their data for non-educational purposes without explicit consent

12. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy applies only to our Institute's services. We are not responsible for the privacy practices of external websites. Please review their privacy policies before sharing information.

13. International Data Transfers

Your information may be stored and processed in India. If data is transferred internationally, we ensure appropriate safeguards and compliance with data protection laws.

14. Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The "Effective Date" at the top will be updated. Continued use of our services constitutes acceptance of changes.

15. Compliance with Indian Laws

This Privacy Policy complies with:

1. Information Technology Act, 2000
2. Information Technology Rules, 2011
3. State Education Acts and regulations (BOSSE, state boards)
4. Right to Education Act, 2009
5. Any applicable data protection laws in India

16. Grievance Redressal

For unresolved privacy complaints, you may escalate to:

1. Grievance Officer: Aradhana Institute
2. Email: aradhanainstitute.in@gmail.com
3. Response Time: 30 days from complaint submission

Last Updated: January 15, 2026

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